Need a hand?
Things to know before you join FlickExplore
Have a look at our 3 different plans - Freestyle, FIXIE and EARNIE.Explore
Getting Started with Flick
Medical dependency/vulnerability, setting up your Flick app and dashboardExplore
Volt, CHOICE and the Flick app.Explore
Moving house, Updating personal details, Closing an account, Details for paymentsExplore
- Can Flick supply my property?
- Time of Use (TOU) Pricing
- How do I know if I'm a Standard or Low user?
- Am I a customer yet?
- What is Medically Dependent or Vulnerable?
- What do I do if someone at my home is a vulnerable or medically dependent person?
- How does Volt work?
- Flick Contact Details
- I can't pay my bill
- Can you hold my payment?
Looking to get in touch?
Our office hours are
8:00am - 8:00pm Monday to Wednesday
8:00am - 4:30pm Thursday to Friday
8:30am - 5:00pm weekends
If you're calling from outside of New Zealand, call Flick on +644 888 0333.
If you're looking to get in touch about a complaint or dispute, please find contact details on the disputes contact page.