Need a hand?

  • Joining Flick

    Things to know before you join Flick

  • Flick Plans

    Have a look at our different plans - Freestyle, FIXIE, EARNIE, Off Peak and Flat.

  • Getting Started with Flick

    Medical dependency/vulnerability, setting up your Flick app and dashboard

  • Flick Products

    Volt, CHOICE and the Flick app.

  • My Account

    Moving house, Updating personal details, Closing an account, Details for payments


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Looking to get in touch?

Our office hours are
8:00am - 8:00pm Monday to Wednesday
8:00am - 4:30pm Thursday to Friday
8:30am - 5:00pm weekends

The best way to get in touch is by using the contact form, but if you'd rather talk on the phone, you can reach us on 0800 435 425 (use the same number for faults).

If you're calling from outside of New Zealand, call Flick on +644 888 0333.

If you're looking to get in touch about a complaint or dispute, please find contact details on the disputes contact page.