Once we’ve checked your application and let you know that you can join Flick we start to set up your account and we let your current retailer know that you’re breaking up with them.
If you are coming to Flick from another retailer at your current property, this can take up to ten days, because we have to wait for your old retailer to release your property to us.
During this time your power should not be disconnected by your previous retailer
As soon as your old retailer hands your property over, we email to let you know that you’re officially a Flickster! #FlickYeah
If you are moving into a new property, the power may already be off and we will need to reconnect it for you.
If it’s still on we will move as fast as we can to make sure the old retailer at the property doesn’t turn it off while we are setting up your account.
It is really important that you return any information we need as soon as possible so we can set you up quickly.