Need to give us a call? Georgia Weaver May 23, 2019 02:15 Updated Follow You can send us a request here. You can reach us on 0800 435 425 (Faults - option 4) Hours are: 8.00am - 8.00pm Monday to Wednesday 8.30 - 5.00pm Thursday to Sunday Related articles Cancelling your account Can I sign up to FIXIE? Can you hold my payment? What's Up With The Market? When will I receive my first bill? Comments 0 comments Article is closed for comments.