Are there different prices for different people on FIXIE?
There are - and it's mainly down to three things: your location, your meter type, and your fixed generation price promise. Different networks have different prices, because it costs a different amount to transport electricity to different areas. Meter configurations also affect price - for example, an Uncontrolled configuration may be more expensive than an All-Inclusive or Controlled configuration. Last but not least, each time your 6-month fixed generation price promise expires, you'll roll on to our then-current FIXIE pricing for the next 6 months. There can be changes in the generation price from one 6 month period to another, because of changes in wholesale electricity prices and our hedge contract pricing.
I’m moving house, but staying with Flick - how does FIXIE work for me?
If you’re a FIXIE Flickster and you’re moving house let us know where and when you're moving and we'll let you know what your prices will be at your new property.
Can I see the spot prices while on FIXIE?
We don't currently offer the ability to see the spot prices while you are on FIXIE on the app or dashboard. You can have a look on the WITS website - prices are in $/MWh, so divide by 1000 to get cents/kWh ($50/MWh = 5¢/kWh).
Will I save more money on Freestyle, FIXIE, or EARNIE?
It depends. A fixed generation price plan (FIXIE and EARNIE) will be better value if the average spot price over your fixed generation period is higher than your fixed generation price. If the spot price is consistently low at the times you use power, then it’s likely that Freestyle will provide you with more significant savings. A better way to decide which plan is right for you might be to ask yourself whether you value certainty about your price over the opportunity for low prices that come with a spot price plan. The other part of the equation to consider is whether you might value the rewards provided in the EARNIE plan. We’re on hand to help out if you need to talk through it! Give us a bell on 0800 4 FLICK or send us a line at email@example.com.
Can I access the carbon-counter, CHOICE, if I’m on FIXIE?
Of course - CHOICE, is for everyone! Regardless of which plan you're on, you'll have access to our carbon counter to see the times of the day and night when our power is cleaner or dirtier. We’re all about sharing the info that matters and giving Kiwis the power to make a difference.
How does Volt work with FIXIE?
Using Volt to smooth out your payments alongside the price certainty of FIXIE means you’ve got the power to ensure your bill payments are pretty same-same year-round. Winning!
Will my FIXIE bills be transparent?
Heck yeah! That’s one of the things that sets FIXIE (and the entire Flick model) apart from the other fixed-price products on the market. You’ll be able to see exactly who you’re paying for what, including the price you’re paying for your fixed generation, your transmission and distribution costs, and your metering charges.