While a lot seems pretty uncertain right now, rest assured that we’re focussed on keeping the lights on through COVID-19.
We've created a Covid-19 page here on our website that has some useful information, as we all hunker down at home.
We're here to help
Our Customer team are set up safely at home to answer your queries as usual from:
08.00am - 08.00pm Monday to Wednesday,
08.00am - 04:30pm on Thursday to Friday
08:30am - 05:00pm Saturday & Sunday
The Government's COVID 19 website and COVID-19 recovery package offer different avenues of financial support. The Ministry of Social Development also offers help for those who’re having trouble paying their power bills, and you don’t need to be on a benefit to qualify.