Flick Electric Co. Help Centre

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Getting Started with Flick

Medical dependency/vulnerability, setting up your Flick app and dashboard

Set Up

  • How do I set up my Flick dashboard?
  • How do I set up my Flick app?

Getting Started

  • Am I a customer yet?
  • How do I pay my bill?
  • When do you bill?
  • Will my power be on?

Medical Dependency or Vulnerable Customers

  • What is Medically Dependent or Vulnerable?
  • What do I do if someone at my home is a vulnerable or medically dependent person?
  • Medical Dependency Form
  • Will I be OK during a power outage?
  • How can I check that Flick knows I’m a medically dependent or vulnerable customer?

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