My Account
Moving house, Updating personal details, Closing an account, Details for payments
Handy Information
- Flick Contact Details
- When will I see my credit?
- How do I unsubscribe from emails?
- How do you calculate whether my usage is up or down compared to last year in the billing email?
- How can I reduce my household's carbon impact?
- How do I make the most of TOU pricing?
Updating Your Details
Payments
Moving House
Complaints/Concerns
Solar
Metering
- I need a metering job completed
- Service Fees
- I need a safety disconnection, what do I do?
- Do I need to read my meter when I move?
- My meter isn’t communicating
- What happens if a communication issue occurs?