Avatar

Kavi

  • Total activity 152
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 87

Activity overview

Latest activity by Kavi
  • Avatar

    Kavi created an article,

    Complaints process

    What do I do if I have a concern?If you have an issue with your electricity supply, please contact us at hello@flickelectric.co.nz or0800 4 FLICK. Normally, our customer experience staff will be ab...

  • Avatar

    Kavi created an article,

    Experiencing a power outage?

    Please check out the Outages page on our website. It contains all the necessary contact information to further assist you in the event of a power outage. 

  • Avatar

    Kavi created an article,

    Do you take on solar customers?

    Currently this is on a trial basis. Check out our Home Harvest page for more information.

  • Avatar

    Kavi created an article,

    Do all retailers buy electricity on the spot market?

    Nope. Electricity can be purchased on two separate markets: the hedge market and the wholesale (spot) market. Hedging is where retailers purchase a specific amount of electricity from a generator a...

  • Avatar

    Kavi created an article,

    Who sells electricity into the wholesale market?

    The folks who produce and sell electricity are called generators (or gentailers, if they’re a generator/retailer). NZ has five main electricity generators – Meridian Energy, Contact Energy, Mercury...

  • Avatar

    Kavi created an article,

    Are spot prices different around the country?

    Yep, they are, but they’ll be the same for all customers on each Grid Exit Point (or GXP), where electricity flows out of the National Grid and into your local power lines. As a rule of thumb, spot...

  • Avatar

    Kavi created an article,

    Does Flick make any profit from my power bill when prices spike?

    Nope, not a dime. Our Freestyle plan offers Flicksters access to the exact cost of power on the wholesale electricity market. Then you’ve got the wholesale costs for things like your metering, and ...

  • Avatar

    Kavi created an article,

    What’s a price spike - and do I need to be worried about them?

    Short answer - no. A price spike is when the spot price rises above 30c per kWh for one, and occasionally two, 30-minute trading periods. The prices either side of a spike might be higher than you’...

  • Avatar

    Kavi created an article,

    What’s an ‘average’ spot price?

    Jolly good question. Spot prices tend to sit below 6 cents per kWh a whopping 47.99% of the time, and fall between 6-12 cents per kWh 45.04% of the time. From January 2014 through to 30 June 2018, ...

  • Avatar

    Kavi created an article,

    Are there any trends with how spot prices move?

    There sure are, and that’s mostly thanks to daily and seasonal trends in our power usage. We Kiwis usually use more electricity during peak times of the day and night (when we’re all at home having...